• Most of our earrings are crafted with thick 18K gold plating over brass.
  Additionally, we offer gold vermeil and silver-plated pieces. For specific material details, please refer to the product description on each item's page.
• All our jewelry is hypoallergenic, nickel-free, cadmium-free, and lead-free.
• Learn more about our materials here.

• Our products are hand drawn in the Philippines and manufactured across factories in Asia.

To keep your jewelry looking its best, follow these care guidelines:

• Store Properly: Keep your pieces in a clean, dry place, away from moisture and direct sunlight, to prevent tarnishing, fading, or discoloration. Store them in a soft pouch or jewelry box to help protect them from scratches.
• Avoid Moisture and Chemicals: Minimize contact with water, sweat, and liquid cosmetics such as perfumes, lotions, and sprays, as these can cause the metal to tarnish or lose its shine over time.
• Remove Before Water Exposure: Do not wear your jewelry while showering, swimming in pools, or in the ocean, as prolonged exposure to water and chlorine or salt can affect its appearance and durability.
• Handle with Care: When putting on or removing your jewelry, handle it gently to avoid unnecessary strain or bending, especially for delicate pieces.

With proper care, your jewelry will stay beautiful for years to come. Our best tip: wear your pieces often, and keep it in the jewelry pouch when not in use!

• Although our extra-thick gold plating makes our pieces tarnish resistant, all natural metals may tarnish over time. To keep your jewelry at its best, we recommend following our care instructions. If your jewelry still tarnishes you can gently buff your pieces with the polishing cloth that comes with your order to restore their natural shine.

• Gold vermeil typically means 2.5 microns of gold plating over sterling silver, but definitions vary by country. The USA requires 2.5 microns, while Canada allows 1.5 microns. The Philippines has no official standard, so some brands may use the term for thinner plating. At Penny Pairs, we use 2.5 microns of gold plating in all our gold vermeil pieces. We advise to check how many microns of gold a product is plated with before making a purchase.

• Yes, we offer fine jewelry, but only a limited selection is available online. Our fine jewelry is made with 14k to 18k solid gold, natural diamonds, and lab grown diamonds.
• More fine jewelry pieces are available at select stores. For more information, email us at love@pennypairs.com.

• Gold Plated Jewelry: these are not pawnable. Our jewelry is mostly made of extra thick 18K gold plating, and while it’s more durable than regular gold plating, it won’t be accepted in pawn shops.
• Fine Jewelry:Yes, these are pawnable as they are made with solid gold and natural diamonds.

• We guarantee repair or replacement if any damage to the material or workmanship of your Penny Pairs jewelry occurs. This does not apply to damage due to regular wear and tear like scratches, bent metals, or improper use and storage. For more information, head to our Returns & Exchanges page.

• To book a bespoke jewelry appointment, head to our bespoke appointment page. You can view our available bespoke designs and book an appointment directly on our website. Appointments are held at our showroom in Legazpi Village, Makati City. For more assistance, send us an email at love@pennypairs.com.

• You can find your ring size by referring to our ring size guide below. If you prefer, you can also visit any of our stores, where our team will be happy to assist you with finding the perfect fit.